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The UK home of Peelable Paint

Matt-Pack Shipping Information

We currently use these guys for shipping;

IMPORTANT - SATURDAYS, SUNDAYS AND BANK HOLIDAYS ARE NOT CLASSED AS WORKING DAYS FOR ANY COURIER

Pretty much all the items we sell are hazardous, flammable liquids and aerosols. Couriers do not like these, and charge accordingly (as in extra - for using the same vans and system, yes it annoys us too!). All our parcels are properly labelled and we are authorized hazardous shippers. All packaging is in UN certified hazardous containers and double walled boxes. We generally ONLY get 4/5 parcels damaged a YEAR from the hundreds we ship out a month. That’s how well they are packaged.

We make no money from shipping. We pass all P&P costs direct and use them here. A lot of items we actually subsidise it, as the shipping is more than we charge. Remember, ANY refunds and the REAL cost of shipping will be deducted from the refund. Not necessarily what you have paid. Why is this? Because if we listed the real cost, everyone complains it is too high, so we simply subsidise and include part of it in the item cost. Refunds will show the true cost.

If you are not listed below, and shipping says no shipping, send us an email with your full address, and we will get a price for you.

Once ordered you will receive (later in the afternoon / early evening of shipping day) is the 'Order Complete' email, this will have the courier your order was shipped with, and a tracking number for you to follow it. It is not unusual for nothing to show on tracking until the day of delivery for the economy Royal Mail ones (even when it does it goes off around the country before arriving with you. Others are live from around 7pm that night.

**IMPORTANT**No deliveries will be instructed to 'leave in porch', 'leave round back in wheelie bin', 'leave in box round back / side / porch' etc. If they go missing, you will be the first to jump up and down, and not accept responsibility. Therefore ALL deliveries are to be signed for, they are all tracked also. If you are not in they are usually left with a neighbour or dropped at local post office for you to collect at your convenience. We tried instructing to be left in a safe place method and surprisingly, over half the deliveries left in a 'safe' place went 'missing'.....

**IMPORTANT** NO delivery is GUARANTEED on a certain day. DO NOT book work or plan around it. DO NOT book a day off work expecting it at 8am and it arrives at 6pm. Sometimes things do get delayed Royal Mail do not consider it lost till 28 days have expired, Parcelfore are 14 days. Some remote area postcodes are 48hr even on the 24hr service.

**IMPORTANT** We cannot sell FullDip into a territory that already has a FullDip distributor (part of the deal). We can sell PlastiDip, Pigments or anything else non-FullDip to anywhere though.

**IMPORTANT** If a parcel is damaged you MUST sign it 'DAMAGED'. If you do not, we cannot claim. We recommend you to open the parcel and check the goods while the courier is still there (they have to wait). If anything is damaged, sign 'DAMAGED'. Signing as 'UNCHECKED' will not count or mean anything. We must also be informed within 24 hours, or again, we cannot make a claim.

Collection from Store

ID needed for pre-paid collections.Any order, any size. Collected order are individual loose items and not boxedRemember custom colours take a day to prepare.If in doubt, check first. Do NOT just turn up, you may have quite a wait.NO ID, NO collection. NO exception.Use this when booking training

ROYAL MAIL

Estimated shipping times (NOT guaranteed - allow 28 days for delivery)

  • Order Before 1pm Monday and order arrives between Thursday - Monday (between 8am-7pm)
  • Order Before 1pm Tuesday and order arrives between Friday- Tuesday (between 8am-7pm)
  • Order Before 1pm Wednesday and order arrives between Monday - Wednesday (between 8am-7pm)
  • Order Before 1pm Thursday and order arrives between Tuesday - Thursday (between 8am-7pm)
  • Order Before 1pm Friday and order arrives between Wednesday - Friday (between 8am-7pm)
  • Order Between 1pm Friday 1pm Monday and order arrives between Thursday - Monday(between 8am-7pm)

PARCELFORCE (UK MAINLAND)

Estimated shipping times (NOT guaranteed - allow 14 days for delivery)

  • Order Before 1pm Monday and order arrives Tuesday (between 8am-7pm)
  • Order Before 1pm Tuesday and order arrives Wednesday (between 8am-7pm)
  • Order Before 1pm Wednesday and order arrives Thursday (between 8am-7pm)
  • Order Before 1pm Thursday and order arrives Friday (between 8am-7pm)
  • Order Before 1pm Friday and order arrives Monday (between 8am-7pm)
  • Order Between 1pm Friday 1pm Monday and order arrives Tuesday (between 8am-7pm)

PARCELFORCE FREE SHIPPING (UK MAINLAND) - orders over £150

Estimated economy shipping times (NOT guaranteed - allow 28 days for delivery)

  • Order Before 1pm Monday and order arrives Tuesday - Thursday (between 8am-7pm)
  • Order Before 1pm Tuesday and order arrives Wednesday - Friday (between 8am-7pm)
  • Order Before 1pm Wednesday and order arrives Thursday - Monday (between 8am-7pm)
  • Order Before 1pm Thursday and order arrives Friday - Tuesday (between 8am-7pm)
  • Order Before 1pm Friday and order arrives Monday - Wednesday (between 8am-7pm)
  • Order Between 1pm Friday 1pm Monday and order arrives Tuesday - Thursday (between 8am-7pm)

Highlands & Islands Surcharge

Unfortunately, some areas of the UK are more expensive.

We get charged extra for the following postcodes;

TR21* TR22* TR23* TR24* TR25* PO30* PO31* PO32* PO33* PO34* PO35* PO36* PO37* PO38* PO39* PO40* PO41* AB30* AB31* AB33* AB34* AB35* AB36* AB37* AB38* AB43* AB44* AB45* AB46* AB47* AB48* AB49* AB50* AB51* AB52* AB53* AB54* AB55* AB56* FK17* FK18* FK19* FK20* FK21* FK22* FK23* FK24* FK25* FK26* FK27* FK28* FK29* FK30* FK31* FK32* FK33* FK34* FK35* FK36* FK37* FK38* FK39* FK40* FK41* FK42* FK43* FK44* FK45* FK46* FK47* FK48* FK49* FK50* FK51* FK52* FK53* FK54* FK55* FK56* FK57* FK58* FK59* FK60* FK61* FK62* FK63* FK64* FK65* FK66* FK67* FK68* FK69* FK70* FK71* FK72* FK73* FK74* FK75* FK76* FK77* FK78* FK79* FK80* FK81* FK82* FK83* FK84* FK85* FK86* FK87* FK88* FK89* FK90* FK91* FK92* FK93* FK94* FK95* FK96* FK97* FK98* FK99* G83* IV1* IV2* IV3* IV4* IV5* IV6* IV7* IV8* IV9* IV10* IV11* IV12* IV13* IV14* IV15* IV16* IV17* IV18* IV19* IV20* IV21* IV22* IV23* IV24* IV25* IV26* IV27* IV28* IV30* IV31* IV32* IV33* IV34* IV35* IV36* IV37* IV38* IV39* IV52* IV53* IV54* IV63* KW1* KW2* KW3* KW5* KW6* KW7* KW8* KW9* KW10* KW11* KW12* KW13* KW14* PA21* PA22* PA23* PA24* PA25* PA26* PA27* PA28* PA29* PA30* PA31* PA32* PA33* PA34* PA35* PA36* PA37* PA38* PA39* PA40* PH18* PH19* PH20* PH21* PH22* PH23* PH24* PH25* PH26* PH30* PH31* PH32* PH33* PH34* PH35* PH36* PH37* PH38* PH39* PH40* PH41* PH49* PH50* HS1* HS2* HS3* HS4* HS5* HS6* HS7* HS8* HS9* IV40* IV41* IV42* IV43* IV44* IV45* IV46* IV47* IV48* IV49* IV50* IV51* IV55* IV56* KA27* KA28* KW15* KW16* KW17* PA20* PA41* PA42* PA43* PA44* PA45* PA46* PA47* PA48* PA49* PA60* PA61* PA62* PA63* PA64* PA65* PA66* PA67* PA68* PA69* PA70* PA71* PA72* PA73* PA74* PA75* PA76* PA77* PA78* PH42* PH43* PH44* ZE1* ZE2* ZE3*

1-2 working days service.Only collected Mon-Fri.No delivery schedule is guaranteed, please DO NOT rely on it.Fully Tracked and Signed for Service.

Saturday AM

Collected Fri at 1pm. 99% of deliveries arrive on a Saturday before midday.Fully tracked and signed for service.NO delivery is guaranteed.Do NOT rely on this and book work around it.

Ordered before 1pm on Friday and delivered Saturday AM

Northern Ireland

For deliveries with postcode starting with BT

Express shipping 1-3 working days to Northern Ireland.Only collected Mon-Fri at 1pm.Fully tracked and signed for service. NO delivery is guaranteed and may take longer. Do NOT rely on this and book work around it.

Ireland

2-3 working days to Ireland.Only collected Mon-Fri.No delivery schedule is guaranteed, please DO NOT rely on it.Fully Tracked and Signed for Service.

Channel Islands

For deliveries with postcode starting with GY and JE

2-3 working days to Channel Islands.Only collected Mon-Fri.No delivery schedule is guaranteed, please DO NOT rely on it.Fully Tracked and Signed for.

Isle Of Man

For deliveries with postcode starting with;

IM1 IM2 IM3 IM4 IM5 IM6 IM7 IM8 IM9

Express shipping 1-2 working days to Isle of Man.Only collected Mon-Fri at 1pm.Fully tracked and signed for service.NO delivery is guaranteed and may take longer. Do NOT rely on this and book work around it.

** VERY IMPORTANT**

International shipping of hazardous, flamable liquids and aerosols is far more expensive than normal shipping. Liquid wrap products are ALL of these. Couriers do not like to take them at all and add fees on. We only charge you what we get charged. Each box can contain upto 20kg of hazardous. So sometimes it is better to order more to make it more cost effective. For example 1x 4 litre FullDip to Denmark would cost £19.99, therefore costing £19.99 to ship ONE 4 litre dip. Whereas, order 4 x 4 Litre dip and shipping cost is still the same £19.99, therefore costing ONLY £5 per 4 litre. Making it a lot more cost effective. You don't have to do this of course, but you're paying the same money for the box whatever is in it. Once you go over the 20kg, you start on the next box. So 21kg is the same shipping cost as 40kg. And so on.

Zone 1: Belgium, France, Germany, Netherlands, Luxembourg

International 2-3 day delivery service.Only collected Mon-Fri at 1pm.Fully tracked and signed for service.NO delivery is guaranteed and may take longer. Do NOT rely on this and book work around it. Starts from £19.99 per each 20kg

Zone 2: Austria, Finland, Hungary, Poland, Slovakia, Slovenia, Sweden

International 3-5 day delivery service.Only collected Mon-Fri at 1pm.Fully tracked and signed for service.NO delivery is guaranteed and may take longer. Do NOT rely on this and book work around it. Starts from £24.99 per each 20kg

Zone 3: Bulgaria, Lithuania, Portugal, Romania

International 4-7 day delivery service.Only collected Mon-Fri at 1pm.Fully tracked and signed for service.NO delivery is guaranteed and may take longer. Do NOT rely on this and book work around it. Starts from £39.99 per each 20kg

This is not a comprehensive and exhaustive document and prices are always subject to couriers and their fuel supplements, which may change at any time, our costs are passed on before we get to amend this document.

Prices generally change from couriers on 1st January or 1st April (usually up :( )